At Isabel’s Cuisine we know that when you shop online, you want to know that your
name, address, credit card details and any other information you give us is kept
safe and secure, and we promise to do that.
We are committed to protecting your privacy at all times, in all situations. The
information we collect about you when you register is used to process your orders
and to provide a more personalized experience on our site.
Your name and address information is used solely to process orders. We do not store
your credit card information when orders are taken. Isabel’s Cuisine will not
share, sell, give, rent or trade your data with other parties for any purpose whatsoever.
Use of Log Files
Cookies are used on this shopping site, but only to keep track of the contents of
your shopping cart once you have selected an item. Cookies are small text files
that web sites can send to your computer. A cookie can be thought of as your online
ID card, which tells our site info about your order and user details. Cookies are
not computer programs, and can't read other information saved on your hard drive.
They cannot be used to spread viruses, or get a user's e-mail address etc. They
only contain and transfer to the web site as much information as the users themselves
have disclosed to that web site.
When you visit our site we automatically log your IP address, your browser type
and your access times. We utilize this information to conduct site performance evaluations,
to see where visitors are coming from and to keep track of click stream data (the
screens our users visit on our site). This data helps us to determine what content
our members find most appealing so that we can maximize your enjoyment of the site.
Log files are not tied to personally identifiable information.
Under the principles of the Data Protection Act we need to inform you that we hold
a record of all the details we need for setting you up and servicing you as a customer.
This includes special delivery instructions and dietary requirements if applicable.
This information may also be used as a basis for sending you information we think
will interest you. Should you wish not to included in this please tick the opt-out
box at the point of ordering, but obviously we need the information on file to service
you as a customer. If our records of your name, address, telephone number or any
other special information are in any way inaccurate please let us know, as we want
to maintain up to date records. At any time you may request that information about
you (collected from this site) be deleted from our records, by emailing
We take your personal information very seriously. Access to member personal information
is limited to key management personnel. The information is ID and password protected
and our Web security is reviewed on a regular basis.
All information gathered from this website is stored on secure servers. No information
is held on publicly accessible servers or third party sites. We do not sell or lease
this information to third parties.
From time to time we may send out email messages alerting you that products are
available, to remind you about providing feedback or for promotional offers. In
addition, you will receive communication from us (1) if you contact us for a particular
reason, (2) to receive your orders, or (3) we need to contact you for administrative
purposes such as winning a contest. Administrative e-mails will not contain promotional
materials. If you choose to receive our Newsletters, they will contain promotional
materials from Isabel’s Cuisine.
Though we make every effort to preserve user’s privacy, we may need to disclose
personal information when required by law wherein we have a good-faith belief that
such action is necessary to comply with a current judicial proceeding, a court order
or legal process served on our Web site.