Delivery notes

Delivery Information

UK and European Delivery

Isabel’s delivers direct to your door. We deliver through-out the UK, including the Scottish Highlands, the Channel Islands and Northern Ireland. We also deliver to Europe and Worldwide. We keep delivery prices to the absolute minimum and process all orders within 24 hours of you placing the order. (Mon- Thurs).

All our deliveries are expertly packed to minimise the risk of any damage. Delivery charges includes the cost of packaging and postage.

Free Deliveries with Isabel’s Membership Plus.

We have a reputation for being ‘good value for money’, but we are aware that no one likes pay for postage and we always try our best to source the most cost effective delivery options. As a small company and due to the ever increasing delivery charges we cannot absorb these costs. The solution, if you purchase our products regularly or would like too, then perhaps you should consider subscribing to our buying club Membership Plus for just £6.99 a month. The Membership is available for Mainland deliveries only.

Benefits of Isabel’s Membership Plus:

  • 1 free delivery per month
  • 15% discount on all orders  – *excluding sales items.
  • Monthly special discount for members only

For more information about our Membership Plus, please email hello@isabelsfreefrom.co.uk

Delivery Guide:

Delivery cost is based on weight and the volume of your order. The best way to see how much an order will cost is to add the items to your shopping basket and select your country or region within the UK.

All orders are dispatched via couriers or Royal Mail.

UK Orders:

For UK mainland orders  are despatched on our standard service (3-5 days). We can offer and express next day delivery from Mon-Thurs. Please call us direct on 01274 669878 – this service is only available for order placed before noon.

Free delivery on orders over £75 – UK mainland only.

European and International Orders:

European and International orders are dispatched via Royal Mail small packets airmail service (below 2KG) or via our Couriers (over 2KG). European orders typically arrive within 3-5 working days from date of dispatch. Deliveries to non-European countries take between 4-9 working days from dispatch.

Delivery Zones:

Zone 1 – Republic of Ireland, Belgium, France, Germany, Luxembourg, Netherlands.

Zone 2 – Austria, Denmark, Italy, Spain.

Zone 3 – Finland, Portugal, Sweden.

Zone 4 – Iceland, Norway, Montenegro

Zone 10 – Malta.

Europe – non-EU countries include Monaco, Norway & Switzerland.

USA

Rest of the World – includes USA, Canada and UAE.

If your order is over 10kg please contact us 01274 669878 and we will provide you with a delivery quote.

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We are currently having issues with payments online - PayPal payments seems to be coming through okay. If you have any problems placing your order, please email us at hello@isabelsfreefrom.co.uk. Please accept our apologies.Thank you.

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